Customer Support
💌 Our Promise
Magic Việt Box is a small, thoughtfully made brand. If something doesn’t feel right with your order, please reach out. We’ll do our best to make it right.
📦 Shipping & Delivery
Orders are typically processed within 2–3 business days. Once shipped, delivery times vary based on location and carrier.
You’ll receive a tracking number once your order ships
✏️ Order Changes & Cancellations
Once an order has been placed, we’re unable to guarantee changes or cancellations.
If you need help, please contact us as soon as possible and we’ll do our best to assist before the order ships.
🔄 Returns & Refund Policy
We take great care in creating each Magic Việt Box. That said, your happiness matters to us. If there’s an issue with your order, we’re here to help. Please see our Return & Refund Policy.
🌍 International Shipping
At this time, Magic Việt Box ships within the United States only.
We are not yet offering international shipping, but we hope to expand to more countries in the future.
If you’re located outside the U.S. and interested in our products, we’d love to hear from you. Please feel free to reach out and we’ll be happy to keep you updated.